Control Panel Not Responding
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This issue is fixed in version 15.0.4841.1001 or later. Click File, Office Account, Update Options, and then click Update Now to update to a newer version.
Outlook 2013's Mail applet will not open from the Control Panel following the June 2016 updates. Click-to-run installations are affected on all operating systems. When users click on the Mail applet the mouse cursor circles, then stops without the applet opening. Right clicking and choosing Open, or using the Run dialog to open the applet also fail.
This problem affects users who install the June 2016 update for Office 2013 Click-to-Run, version number 15.0.4833.1001, or a later version.
Most Office 2013 users will have a click to run version of Office 2013 installed, including all subscription installations. To verify your version information, click File, Office Account in Outlook (File, Account in other Office applications.) Then click About Outlook (or About [application]).
Microsoft is investigating this issue and until it is fixed, users who need to create a new profile or open a different profile can either open Outlook using the /profiles switch or set a registry key to always display the Choose Profile dialog. Click the New button to create a new profile.
To use the /profiles switch when you open Outlook, open the Run command using Windows key + R then type or paste Outlook.exe /profiles into the Open field and click Ok.
The option to always prompt for a profile when starting Outlook is stored in the registry. To add or change the value, open the registry editor and browse to and change the PickLogonProfile value. If PickLogonProfile does not exist, you'll need to add it.
HKEY_CURRENT_USERSoftwareMicrosoftExchangeClientOptions
REG_SZ: PickLogonProfile
Value: 1 = Prompt for a profile to be used; 0 = Always use this profile
If you don't want to edit the registry yourself, you can download and run this registry file.
PickLogonProfile
More Information
Outlook 2013 Mail doesn't open in Control Panel (MSKB)
If your Control Panel will not open in Windows 10/8/7, then this post will help you troubleshoot and fix the problem. It is quite possible that your computer may be infected with malware, the .cpl file may have become corrupted or damaged or the .cpl file association may have been broken. Before you commence troubleshooting the issue, remember to create a system restore point first.
Control Panel will not open
1] Run a full-scan with your antivirus software.
2] See if you can open Control Panel in Safe Mode or Clean Boot State. If you can, then some start-up is interfering with its operation. In Clean Boot State you will have to identify the offending program by disabling/enabling each of the start-ups.
3] Open File Explorer, type the following in the address bar and hit Enter to open your Syatem32 folder:
%SystemRoot%System32
Search for *.cpl in this folder. The results will display all the Control panel applet files.
Click on appwiz.cpl and see if the main Control Panel window opens. If it does not, then from the WinX menu, open Run, type appwiz.cpl and hit Enter. Does the main Control Panel window open? If not, then it is quite possible that some .cpl file may have been damaged or got corrupted.
Click each one and see if the related Control Panel tool opens. If something does not, then it means that, that particular .cpl file has been corrupted or damaged.
Third-party software and hardware manufacturers often add Control Panel icons to provide an interface for setting configuration options for their products. If any of these 3rd-party Control panel icons has become damaged, it is best to delete it. But if it is some system .cpl file, then read on.
4] Run sfc /scannow to start the System File Checker. Restart your computer once the run is completed. This will replace corrupted system files, if any. Now see if you are able to open Control Panel now.
5] Check and set the File Association for Control Panel files and see if it helps. Now I am aware that you are unable to open Control panel, but if via the System32 folder as described above, you are able to click open inetcpl.cpl, then please do so. Then under its Programs tab, click on the Set associations button, under File Associations section to open the following window.
Sky Control Panel Not Responding
Here check if .cpl files are set to open with the default Windows Control Panel. If not set it so.
If you cannot do this, then simply download and apply this registry fix for .cpl files from DougKnox. The fix is for Windows XP, but should work for later versions too. Extract its contents and click on it to add it to your Windows Registry. If you don’t like the results, you can go back to the created system restore point.
6] If nothing helps, you may have to consider a System Restore operation or use the Refresh PC or Reset PC feature.
Let us know if anything worked for you.
See this post if Change PC Settings does not open in Windows 8.1 and this one if Control Panel window is blank.
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